Plumbing Champions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us, including by phone, in person, or through SMS/text messaging.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
We may collect the following types of information:
Name
Email address
Phone number
Service address
Billing information
Any information voluntarily provided through forms, calls, or in-person interactions
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Cookies and tracking technologies
This information helps us improve website functionality, security, and user experience.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
We use the information we collect to:
Provide plumbing and related services
Schedule appointments and communicate with you about service updates
Send billing notifications, reminders, and service-related messages
Respond to customer service inquiries
Improve website performance and service delivery
Maintain internal records and compliance requirements
We do not share your personal information with third parties for marketing or promotional purposes.
Plumbing Champions offers SMS-based communications for billing notifications, appointment reminders, dispatch updates, promotions, and job completion surveys.
Customers may opt in verbally during:
In-person visits at our physical location, or
Phone calls when contacting our team
When a customer is registered for the first time, our staff will request a phone number and ask whether they wish to opt in to SMS messages. Customers will be verbally informed of the following:
“Message and data rates may apply.”
“Message frequency may vary.”
“Text HELP for support or more information.”
“Text STOP to unsubscribe at any time and no further messages will be sent.”
“Your phone number will not be shared with third parties for marketing or promotional purposes.”
By submitting a form on our website or signing up for texts, you consent to receive text messages from Plumbing Champions at the phone number provided, including messages sent by autodialer. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies.
You may unsubscribe at any time by replying STOP or clicking an available unsubscribe link.
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
We may share information only with:
Service providers who assist in operations (e.g., billing, scheduling, website hosting)
Legal authorities if required by law or to protect rights, safety, or property
All service providers are bound by confidentiality obligations.
Our website may use cookies and similar technologies to improve your browsing experience. You may disable cookies through your browser, but some features may not function properly.
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Depending on your location, you may have rights to:
Access personal information
Request correction or deletion
Opt out of certain data uses
To exercise these rights, contact us at (540) 60-CHAMPS
This section may be displayed separately or kept within the Privacy Policy.
By submitting this form and signing up for texts, you consent to receive text messages from Plumbing Champions at the phone number provided, including messages sent by autodialer. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies.
You may unsubscribe at any time by replying STOP, and no further messages will be sent. Reply HELP for help. Your information will not be shared with third parties for marketing or promotional purposes.
Plumbing Champions collects SMS opt-ins verbally, either in person or over the phone. Customers are informed that:
“Message and data rates may apply.”
“Message frequency may vary.”
“You can text HELP for more information or STOP to unsubscribe at any time.”
“Your phone number will not be shared with third parties for marketing or promotional purposes.”
By continuing to use our website or services, you agree to these Terms & Conditions.
